Mental Health First Aid Course Brisbane | MHFA Accredited Instructor

Getting certified is EASY with My First Aid Course

For the low fee of:

$-

$-

Usually delivered on the same day based on successful completion

24hrs

*Rough estimate, times vary per person

Choose your training method

My First Aid Course offers 3 types of training for this course depending on your preference. Enhanced online, Blended and Face to Face. Please note only Enhanced online is offered for public bookings.

← Other Options

Enhanced Online (EOL)

hourglass-icon

Learning Time

Learning time is 4 – 5hrs self paced online learning and 2.25hrs of in person practical assessement.

tick-icon

Pricing

Currently priced at $98 per head at public venues, for group bookings request quote.

calendar-icon

Availability

Enhanced Online is available to public venues and onsite group bookings.

← Other Options

Blended Delivery

hourglass-icon

Learning Time

We currently do not offer this training type for this course, for more information please contact us

tick-icon

Pricing

calendar-icon

Availability

Click for Quote
← Other Options

Face To Face

hourglass-icon

Learning Time

We currently do not offer this training type for this course, for more information please contact us

tick-icon

Pricing

calendar-icon

Availability

Click for Quote

Mental Health First Aid Course

This course is uniquely tailored to provide comprehensive education on mental health, build resilience, and offer practical strategies for managing the psychological impacts of crisis response.

This course has a first responder focus but is suitable for anyone who wants to better understand mental health challenges and learn how to offer meaningful support.

What does it mean to be a first responder?
While the term is often associated with professionals trained to deal with emergencies—such as paramedics, police, or firefighters—the reality is that anyone can be a first responder. In many situations, it’s an everyday bystander—someone like you or me—who provides the first moments of support before emergency services arrive.

Mental Health First Aid Course Information

Not only is this course nationally recognised, but it also offers a concise and practical solution for individuals looking to understand the fundamentals of mental health or enhance their support skills.

Its streamlined format saves valuable time—allowing you to gain essential knowledge and tools without a significant time commitment.

You will learn to recognise signs and symptoms of mental health concerns and respond effectively, providing crucial support until professional help is available.

Learning Rights, Responsibilities and Support, including Complaints
Please note that enrolment in this course is made with Allens Training Pty Ltd (RTO 90909). Please refer to the student handbook located on the RTO website allenstraining.com.au for all details relating to rights and responsibilities, including complaints and appeals.

QUALIFICATION

This course can be delivered and assessed in the workplace or at a facility organised by the training provider.

Course Duration

Face-to-face minimum duration: 120 minutes
Online component: 180 – 240 minutes

COURSE CONTENT

The following units will be included in your certificate:

– 11244NAT – Course in Mental Health Support for First Responders
– NAT11244001 – Develop knowledge of mental health support for first responders
– NAT11244002 – Provide mental health support for first responders

ENTRY REQUIREMENTS

An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:

– Communication skills sufficient to engage in effective dialogue and understand complex concepts related to mental health
Online study options: The online learning program can be found in the student portal. Students must have access to a computer, smartphone, tablet, or other electronic device with internet access to complete the online studies and practical assessment.

Please note: It is expected that the online pre-course learning will take up to 3 hours to complete.

However, these are approximate timeframes only. Individuals who have previously completed similar training may complete the online component in a shorter timeframe. An individual who is new to training may take longer to work through all the learning content and theory questions.

CERTIFICATE RENEWALS

This certificate does not require renewal

ASSESSMENT REQUIREMENTS AND ACTIVITIES

Individuals undertaking this course will be expected to complete both written and practical assessment tasks.

Practical task demonstrations:

– Case study: Demonstrate an understanding of mental health
– Scenario 1 – Provide support for a mental health concern
– Scenario 2 – Provide support for a mental health crisis

Theory assessment: A written assessment consisting of multiple-choice and short answer questions. All questions must be completed.

If you need more convincing check out our 3000+ reviews

If you have any questions please get in touch

FAQ’s

When do I receive my first aid certificate?

Your Certificate(s) will usually be uploaded to your student portal within 24 hours upon successful course completion. You can download and print it out or save a digital copy. If you need it urgently, please contact us at the time of booking via email to bookings@myfirstaidcourse.com.au. We cannot promise anything but you can photograph the attendance sheet signed by the trainer along with your signed competency certificate to send through to your employer while you are waiting for your nationally recognised first aid/ CPR refresher certificate.

If a hard copy of the certificate is required, this NEEDS to be requested in advance when you make your booking. An extra $5 will be added for this. (Please note hard copies ‘can take’ up to 5 to 7 business days to arrive based on Australia post- this is a worst case scenario and certificates normally arrive fairly soon after your course).

How long is my First Aid certificate valid for?

The following are the industry standard recommendations for renewal timeframes, however some industries, professions and organisations may differ:

1. HLTAID009 Provide Cardiopulmonary Resuscitation: 12 months.
2. HLTAID011 Provide First AidThree years, with a 12 month CPR renewal.
3. HLTAID012 Provide First Aid in an education and care setting: Three years, with a 12 month CPR renewal.
4. HLTAID013 Provide First Aid in Remote or Isolated site: Three years, with a 12 month CPR renewal.

What is a USI number? Why do I need one?

Due to My First Aid Course having nationally recognised courses, a Unique Student Identifier (USI) is required by the government for recording purposes.

The USI is a reference number made up of ten numbers and letters that:

• Creates an online record where all training records and transcripts can be obtained
• Can easily be accessed online
• Is free and easy to create and stays with you for life

For more information go to: https://www.usi.gov.au/about
To obtain a USI- go to: https://www.usi.gov.au/students/create-your-usi
If I’ve forgotten my USI: https://www.usi.gov.au/faqs/i-have-forgotten-my-usi

Are your courses at My First Aid Course nationally recognised?

All training courses and  assessments are delivered on behalf of Allens Training Pty Ltd. RTO 90909, one of Australia’s largest and most experienced providers of first aid, health and safety training. As Allens Training Pty Ltd. is a Registered Training Organisation (RTO), all first aid, CPR qualifications and certificates My First Aid Course provide are nationally recognised. If you are looking for the Nationally recognised logo you will find this on the Allens Training Pty Ltd. site above.

Do you do onsite training?

Yes! All first aid, Childcare First Aid, Remote First Aid and CPR courses My First Aid Course run, can be provided on site. This is a great option for workplaces and businesses that need HLTAID011 Provide First Aid, HLTAID012 Provide First Aid in an Education and Care Setting, HLTAID013 Provide First Aid in Remote or Isolated Site and HLTAID009 Provide Cardiopulmonary Resuscitation or refresher course based around their own schedules and where we come to you.

My First Aid Course also provide other industry specific and advanced courses onsite. See the full list of onsite group courses available and get a Group Quote now

Online vs Face to Face Courses; What’s the difference?

Due to Covid restrictions we have modified the way we deliver courses. Due to the popularity of our new ‘enhanced online learning’ method, people now have 2 options for how they wish to complete their desired course.

Both of these options are Nationally Recognised delivered on behalf of Allens Training Pty Ltd RTO 90909

1. FACE TO FACE
This is of course the more traditional familiar method of completing a First Aid course. Learning Face to Face with a trainer delivered over a short day. This course still differs a little in that it requires a small amount of video content to be completed (timing of this varies depending upon the course and the person doing it) prior to attending the day’s course. By participants preparing for the course by completing this pre-course short at home component, we have been able to condense the days training and these face to face courses are more time efficient than a traditional Face to Face course.

2. ENHANCED ONLINE LEARNING (with ASSESSMENT-ONLY PRACTICAL)
Participants spend a longer period of time completing training at home in their own time prior to attending a short assessment with a trainer. Assessment lengths for these are reflected on the booking calendar and can vary from 40 minutes to 6 hours depending on your course. The online training consists of watching simple video modules that you can pause, re-watch and take notes if you require. Many have found this very helpful and a convenient way to complete a course. A short online multiple choice assessment also follows.

Please click the course type icon on our website home page to select the course you require or select the same from the drop down menu at the top of the page. You can view course and assessment availability by hitting the “BOOK NOW” button to bring up the calendar with available courses and dates. Once you have decided and made your selection, you will be prompted for payment. On successful transaction you will be forwarded access to your pre-course/video links via Allens Training RTO 90909 (of whom we are a training partner).
Scroll to Top