Your Certificate(s) will usually be uploaded to your student portal within 24 hours upon successful course completion. You can download and print it out or save a digital copy. If you need it urgently, please contact us at the time of booking via email to bookings@myfirstaidcourse.com.au. We cannot promise anything but you can photograph the attendance sheet signed by the trainer along with your signed competency certificate to send through to your employer while you are waiting for your nationally recognised first aid/ CPR refresher certificate.

If a hard copy of the certificate is required, this NEEDS to be requested in advance when you make your booking. An extra $5 will be added for this. (Please note hard copies ‘can take’ up to 5 to 7 business days to arrive based on Australia post- this is a worst case scenario and certificates normally arrive fairly soon after your course).

The following are the industry standard recommendations for renewal timeframes, however some industries, professions and organisations may differ:

1. HLTAID009 Provide Cardiopulmonary Resuscitation: 12 months.
2. HLTAID011 Provide First Aid: Three years, with a 12 month CPR renewal.
3. HLTAID012 Provide First Aid in an education and care setting: Three years, with a 12 month CPR renewal.
4. HLTAID013 Provide First Aid in Remote or Isolated site: Three years, with a 12 month CPR renewal.

Due to My First Aid Course having nationally recognised courses, a Unique Student Identifier (USI) is required by the government for recording purposes.

The USI is a reference number made up of ten numbers and letters that:

• Creates an online record where all training records and transcripts can be obtained
• Can easily be accessed online
• Is free and easy to create and stays with you for life

For more information go to: https://www.usi.gov.au/about
To obtain a USI- go to: https://www.usi.gov.au/students/create-your-usi
If I’ve forgotten my USI: https://www.usi.gov.au/faqs/i-have-forgotten-my-usi

All training courses and  assessments are delivered on behalf of Allens Training Pty Ltd. RTO 90909, one of Australia’s largest and most experienced providers of first aid, health and safety training. As Allens Training Pty Ltd. is a Registered Training Organisation (RTO), all first aid, CPR qualifications and certificates My First Aid Course provide are nationally recognised. If you are looking for the Nationally recognised logo you will find this on the Allens Training Pty Ltd. site above.

Yes! All first aid, Childcare First Aid, Remote First Aid and CPR courses My First Aid Course run, can be provided on site. This is a great option for workplaces and businesses that need HLTAID011 Provide First Aid, HLTAID012 Provide First Aid in an Education and Care Setting, HLTAID013 Provide First Aid in Remote or Isolated Site and HLTAID009 Provide Cardiopulmonary Resuscitation or refresher course based around their own schedules and where we come to you.

My First Aid Course also provide other industry specific and advanced courses onsite. See the full list of onsite group courses available and get a Group Quote now

Due to Covid restrictions we have modified the way we deliver courses. Due to the popularity of our new ‘enhanced online learning’ method, people now have 2 options for how they wish to complete their desired course.

Both of these options are Nationally Recognised delivered on behalf of Allens Training Pty Ltd RTO 90909

1. FACE TO FACE
This is of course the more traditional familiar method of completing a First Aid course. Learning Face to Face with a trainer delivered over a short day. This course still differs a little in that it requires a small amount of video content to be completed (timing of this varies depending upon the course and the person doing it) prior to attending the day’s course. By participants preparing for the course by completing this pre-course short at home component, we have been able to condense the days training and these face to face courses are more time efficient than a traditional Face to Face course.

2. ENHANCED ONLINE LEARNING (with ASSESSMENT-ONLY PRACTICAL)
Participants spend a longer period of time completing training at home in their own time prior to attending a short assessment with a trainer. Assessment lengths for these are reflected on the booking calendar and can vary from 40 minutes to 6 hours depending on your course. The online training consists of watching simple video modules that you can pause, re-watch and take notes if you require. Many have found this very helpful and a convenient way to complete a course. A short online multiple choice assessment also follows.

Please click the course type icon on our website home page to select the course you require or select the same from the drop down menu at the top of the page. You can view course and assessment availability by hitting the “BOOK NOW” button to bring up the calendar with available courses and dates. Once you have decided and made your selection, you will be prompted for payment. On successful transaction you will be forwarded access to your pre-course/video links via Allens Training RTO 90909 (of whom we are a training partner).